Although texting is often looked down upon as a shallow means of communicating, I’ve found a way to implement it in my business so that we can benefit from it. There is a group texting app called GroupMe, and it allows my team of agents to communicate with each other. We’re not texting each other about what we’re having for lunch – we’re sending daily reports and updates on listings.
I have my agents text in the number of hours they were on the dialer, how many calls they made, how many nurtures they had, etc. I believe what this does is that it creates momentum for us. If someone on my team isn’t having a great day, he/she can see the texts coming in and they see other people working hard. I believe this motivates everyone to work a little bit harder.
Hopefully this has been valuable for you, if you have any questions about how I use this texting system, please don’t hesitate to contact me.